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Purpose of Community Guidelines

  • Define acceptable behavior for all users.
  • Protect employers and professionals from misuse.
  • Create a respectful and productive environment.

Core Principles

  • Respect – Treat all users professionally and without discrimination.
  • Integrity – Be honest in scopes, profiles, and communication.
  • Accountability – Deliver work and release payments as agreed.
  • Security – Keep all activity inside the platform for safety and documentation.

Employer Expectations

  • Post clear, accurate roles and scopes.
  • Fund escrow before work begins.
  • Communicate respectfully and respond in a timely manner.
  • Release payments promptly once work is approved.

Professional Expectations

  • Build profiles with accurate skills and samples.
  • Deliver work according to agreed milestones.
  • Communicate progress and respond quickly to employers.
  • Respect deadlines, scope, and professional standards.

Prohibited Conduct

  • Harassment, abuse, or discriminatory language.
  • Spam or fraudulent postings.
  • Circumventing the platform to avoid fees.
  • Submitting false documents or identity information.
  • Sharing unsafe or illegal content.

Enforcement

  • Reports of misconduct are reviewed by the Trust & Safety team.
  • Accounts may be suspended or permanently removed for violations.
  • Serious cases are escalated for legal or regulatory action if required.

Reporting Issues

Users can report violations of the Community Guidelines directly through the platform or by emailing hello@upseeks.com.